FAQs
Q: What are your scents?
A: We have 5 signature scents that we create using a combination of essential oils and fragrance oils.
Day Drinking: Top notes of rum, bergamot, lime, and apple blended with notes of plum, orange flower and anise; all finished with light base notes of amber, patchouli and tobacco.
GingerWood: Fresh grapefruit, bergamot and brisk ginger complemented by a base of evergreen, sandalwood and cedarwood.
Tangerine Jack: Juicy tangerine and tangy grapefruit with the woodland freshness of majestic fir balsam and forest pine.
Island Lime: Top Notes of Green Geranium and Lime, blended with notes of Lavender, Rose and Jasmine, all finished off with light base notes of Amber, Oakmoss and Musk.
Cedar Sunrise: Juicy Coconut, Grapefruit, Pineapple, Green Apple, and Southern Sweet Tea blended with notes of Cedar, Gardenia and Jasmine, finished off with light Notes of Musk, Sweet Cream and Vanilla
Q: Do you offer Free Shipping?
A: We do offer free shipping for Canadian and US Addresses on retail orders over $75 CAD before taxes. Use CODE FreeShip on checkout for Free Shipping! We also offer free delivery on orders over $45 within a 20km Radius of Canning, NS.
Q: Are your products "All Natural"?
A: This is such a loaded question and the simple answer is No, we do not consider our products to be considered "all natural".
The longer more in depth answer is that the term "all natural" is a marketing buzzword that is not regulated by any governing body. Understanding cosmetic ingredients is a confusing path to follow as there are so many different directions and marketers use these terms to convince you to think it means safe.
In cosmetic chemistry/manufacturing there are synthetically produced "nature-identical" ingredient. This means that these substances are, from a molecular point of view, exactly the same as if they were derived from a natural source but chemically produced in a lab. So are they natural? Sorry but we can't answer that.
There are times you will see a company claim to be 90 something percent natural. Okay, what's the other 10 or so percent? What's the threshold? It really all comes down to marketing and how they can bend the truth to talk you out of your hard earned money.
Keep in mind "natural" doesn't always mean "safe". There are many Essential oils that if applied at 100% strength to the skin are quite harmful. We recently received a letter from Health Canada warning of the potential risk of kids ingesting Eucalyptus essential oils.
Because of all these games and confusion around buzzwords, we find it much more acceptable to focus on product safety. This is why Hillside Groom Company focuses on safe ingredients sourced from large reputable suppliers. We know where our ingredients come from, we know our ingredients have a long track record for being safe, our products are registered with Health Canada and we use our products ourselves daily.
Q: Are your fragrance oils skin safe?
A: Yes, all fragrance oils we use are skin safe and Paraben and Phthalate Free.
Q: Are your products Vegan?
A: They actually are! Early on we decided if we can make the products without animal derived products then why not? We love animals!
Q: Are your products tested on Animals?
A: Never! We only test on Humans.
Q: Do you offer Wholesale Pricing for resellers?
A: We sure do! We offer very fair wholesale pricing. Send us an email at Eric@Hillsidegroom.co and let us know who you are and where you sell. We will only offer Wholesale to people with a business location or dedicated website. Resellers on Amazon or Ebay will not be accepted.
Q: Can you custom make me something?
A: Shoot us an email, you never know. We love formulating!